yono games

yono games App support

Contact
+91 2781773883

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The yono games:

Q1: How to log in after installing the yono games?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method replaces the need for passwords or email login credentials.

Q2: What should I do if I am not getting OTP?

Check your internet connection for a strong signal before proceeding. If you don't receive the OTP after clicking "send," you can try waiting or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active number. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the app from your device to resolve the issue. After uninstalling, download the latest version of the app to access its updated features. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The yono games:

Q1: What is the minimum withdrawal amount in the yono games?

In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only available for earnings from gaming activities, not bonus amounts. This means users can only withdraw the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes. However, delays may occur with payments, resulting in a longer wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn as cash by anyone. Any winnings earned from games played with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings section and view your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

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